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Hyundai E&C Privacy Policy (Ver.10)

Hyundai E&C Privacy Policy

Hyundai E&C Co., Ltd. (hereinafter the “Company”) processes and manages personal data safely and in compliance with the provisions of the Personal Information Protection Act and related laws and regulations to safeguard the freedom and rights of data subjects. In accordance with Article 30 of the Personal Information Protection Act, the Company develops and discloses the following privacy policy to inform data subjects about the procedures and standards for processing and protecting personal data and to ensure the prompt and effective handling of any related grievances.

  • Personal Data Collected

    Personal Data Collected

    ① Online (website, mobile), consultation board, e-mail
    ② Collection through generated data collection tools

    For more information, please refer to the Privacy Policy below.
  • Purpose of Personal Data Processing

    Purpose of Personal Data Processing

    ① Customer inquiries: personal identification and authentication, prevention of fraudulent use by problematic customers, record-keeping for dispute settlement, handling of complaints including grievances, etc.
    ② Newsletter: subscription and cancellation of newsletter, sending newsletters to subscribers

    For more information, please refer to the Privacy Policy below.
  • Outsourcing of Personal Data Processing

    Outsourcing of Personal Data Processing

    The Company outsources part of its personal data processing to outside entity and manages and supervises the compliance of the outsourced company with personal data protection laws and regulations, including restricting the outsourced company from processing personal data for purposes other than those for which it was outsourced, applying technical and administrative protection measures, and restricting sub-outsourcing.

    For more information, please refer to the Privacy Policy below.
  • Provision of Personal Data to Third Parties

    Provision of Personal Data to Third Parties

    In principle, the Company processes the user's personal data within the scope specified in Article 1 (Purpose of Processing Personal Data) and provides personal data to third parties only with consent of the data subject or in accordance with special provisions of the law.

    For more information, please refer to the Privacy Policy below.
  • Exercise of
    Rights

    Exercise of Rights

    The Company guarantees the rights and obligations of data subjects in the processing of personal data. Users may view or modify their personal data, withdraw their consent to its collection, use and provision, or request to cancel their subscription. For more information, please see the Privacy Policy below.

    For more information, please refer to the Privacy Policy below.
  • Handling of Grievances

    Handling of Grievances

    For inquiries, complaints, suggestions, or other matters related to personal information protection, please contact the responsible department and it will review your message and provide a response. Please refer to the Privacy Policy below for the relevant departments and their contact information.

    For more information, please refer to the Privacy Policy below.
  • Article 1 (Purpose, Items, and Collection Method of Processing Personal Data)

    The Company processes personal data for the following purposes. The personal data processed shall not be used for purposes other than the following, and in case of a change of the purpose of use, necessary measures such as obtaining a separate consent shall be implemented in accordance with Article 18 (Restriction on Use of Personal Data for Purposes Other Than Those Originally Intended and on Provision to Third Parties) of the Personal Information Protection Act.

    1. Category Purpose Items
      Customer Inquiries Personal identification and authentication, prevention of fraudulent use by customers, record-keeping for dispute resolution, handling civil complaints, delivery of notifications, verification of intent to delete written posts Name, phone number, email, inquiry details
      Newsletter Newsletter subscription and cancellation, sending newsletters to subscribers Name, email, affiliation (category)
    1. ※ The Company collects personal data in the following ways:
    2. ㆍOnline (website, mobile), consultation board, email, telephone contact
  • Article 2 (Retention Period and Destruction Procedures and Methods for Personal Data)
    1. 1.The Company processes and retains personal data within the personal data retention and use period agreed upon when collecting personal data from the data subject or within the personal data retention and use period stipulated by laws and regulations. When the personal data retention period has expired or the purpose of processing has been achieved, making the personal data unnecessary, the relevant personal data will be destroyed within 5 days.
    2. 2.Even if the retention period agreed to by the user has expired or the purpose of processing has been achieved, if personal data must be retained in accordance with other laws, the relevant personal data will be transferred to a separate database or stored in a different location.
    3. 3.The procedures and methods for the destruction of personal data are as follows:
    4. Destruction Procedure: The Company identifies the personal data that needs to be destroyed and proceeds with its destruction upon approval from the Company’s Chief Privacy Officer.
    5. Destruction Method: Personal data stored in electronic file format is destroyed using a technical method that makes the records unrecoverable. Personal data recorded and stored on paper documents is destroyed by shredding with a shredder or incineration.
    1. Category Processing and Retention Period Destruction Method
      Customer Inquiries Destroyed 3 years after the date of inquiry receipt Automatic system batch file deletion
      Newsletter Automatic system batch file deletion Destroyed using a technical method that makes the records unrecoverable
    1. 4.The Company processes and retains personal data for a certain period in accordance with the relevant laws and regulations in the following cases:
    1. If an investigation or inquiry is ongoing due to a violation of related laws, personal data will be retained until the investigation or inquiry is concluded.
    2. If there are outstanding debts or credits arising from the use of the website, personal data will be retained until the settlement of such debts or credits.
    3. Records related to displays and advertisements: 6 months (under the Act on the Consumer Protection in Electronic Commerce, etc.)
    4. Records related to contracts or withdrawal of subscriptions: 5 years (under the Act on the Consumer Protection in Electronic Commerce, etc.)
    5. Records related to payment and supply of goods: 5 years (under the Act on the Consumer Protection in Electronic Commerce, etc.)
    6. Records related to consumer complaints or dispute resolution: 3 years (under the Act on the Consumer Protection in Electronic Commerce, etc.)
    7. Data contained in commercial books and important documents on business: 10 years (under the Commercial Act)
    8. Data related to transaction history and supporting documents: 5 years (under the Framework Act on National Taxes, Corporate Tax Act)
    9. The date of telecommunications by subscribers, the time that the telecommunications commence and end, the subscriber number of the other party, frequency of use: 1 year (under the Protection of Communications Secrets Act)
    10. Data on computer communications, internet log records, and tracking data: 3 months (under the Protection of Communications Secrets Act)
  • Article 3 (Provision of Personal Data to Third Parties)

    The Company, in principle, processes the personal data of data subjects within the scope specified in Article 1 (Purpose of Processing Personal Data). The Company only provides personal data to third parties in cases that fall under Articles 17 and 18 of the Personal Information Protection Act, such as with the consent of the data subject or under special legal provisions. Except in these cases, the Company does not provide the personal data of data subjects to third parties.

  • Article 4 (Outsourcing of Personal Data Processing)
    1. 1.The Company outsources personal data processing tasks as follows to ensure smooth handling of personal data operations.
    1. Outsourced Entity Outsourced Operation Items of Personal Information Provided Retention and Usage Period
      Hyundai AutoEver Server/system management Personal data specified in Article 6 Pursuant to the retention period for each item specified in Article 2
      Hankook Corporation Co., Ltd. To respond to customer inquiries Name, contact information, e-mail, inquiry contents and attachments 3 Years
    1. 2.When the Company enters into an outsourcing contract, it specifies in the contract or other written documents the prohibition of personal information processing for purposes other than the outsourced tasks, technical, managerial, and physical protection measures, restrictions on sub-outsourcing, management and supervision of the subcontractor, and liability for damages. The Company also supervises the subcontractor to ensure they handle personal information securely.
    2. 3.If the content of the outsourced tasks or the subcontractor changes, the Company shall promptly inform the data subjects and disclose the changes through the privacy policy.
  • Article 5 (Rights and Obligations of Data Subjects and Legal Representatives and Methods of Exercise)
    1. 1.Users and data subjects may exercise the following rights related to personal data protection against the Company at any time:
    2. Request for access to personal data
    3. Request for correction or deletion in case of errors, etc.
    4. Request for suspension of processing or withdrawal of consent
    5. 2.The exercise of rights pursuant to Paragraph 1 may be made to the Company in writing, by phone, by e-mail, or by fax, and the Company shall take necessary measures without delay.
    6. 3.If a user or data subject requests the correction of errors in personal data, the Company shall not use or provide the relevant personal data until the correction is completed.
    7. 4.If the Company cannot take immediate action upon a request for access, correction, deletion, suspension of processing, or withdrawal of consent from a user or data subject, it will notify the user of the reason and may postpone the action. When the reason for the delay has been resolved, the requested action will be taken without delay. However, a request for the deletion of personal data cannot be processed if the personal data is specified as a collection item under other laws.
    8. 5.In principle, the Company does not collect personal data from data subjects under the age of 14 (hereinater referred to as "children").
    9. 6.In the case of a child under the age of 14, the exercise of rights pursuant to Paragraph 1 may be made through a representative, such as the legal representative of the user or data subject, or a person authorized by them. In this case, a power of attorney in accordance with Form No. 11 of the Enforcement Rule of the Personal Information Protection Act must be submitted.
  • Article 6 (Measures to Ensure the Security of Personal Data)

    The Company implements the following administrative, technical, and physical measures necessary to ensure the security of personal data, in accordance with Article 29 of the Personal Information Protection Act, to prevent the loss, theft, leakage, alteration, or damage of personal data. However, the Company takes no responsibility for any issues arising from the negligence of customers or data subjects, or from problems on the internet.

    1. 1. Development and Implementation of an Internal Management Plan
    2. The Company’s internal management plan is established and implemented in accordance with the internal guidelines of the Ministry of the Interior and Safety.
    3. 2. Minimization and Training of Personal Data Handlers
    4. The Company designates a minimal number of staff to handle personal data and implements personal data protection education and management measures.
    5. 3. Restriction of Access to Personal Data
    6. The Company takes necessary measures to control access to personal data by granting, modifying, and deleting access rights to the database system processing personal data, and uses intrusion prevention systems to control unauthorized access from outside.
    7. 4. Retention and Prevention of Tampering with Access Records
    8. The Company retains and manages records of access to the personal data processing system (web logs, summary data) for at least one year, and uses security features to prevent tampering, theft, or loss of access records.
    9. 5. Encryption of Personal Data
    10. Personal data of data subjects, such as passwords, is stored and managed in encrypted form, ensuring that only the data subject knows it. Important data is protected by encrypting files and transmission data or using file locking features.
    11. 6. Technical Measures Against Hacking, etc.
    12. To prevent the leakage and damage of personal data caused by hacking or computer viruses, the Company installs security programs, performs regular updates and inspections, and installs systems in areas with restricted external access, and also monitors and blocks such attempts both technically and physically. Additionally, network traffic monitoring is in place to detect attempts at illegally altering data.
    13. 7. Access Control for Unauthorized Personnel
    14. The Company has a separate physical storage location for personal data systems that store personal data and establishes and operates access control procedures for this location. Furthermore, papers and backup storage media that include personal information are kept in a safe place with locks.
  • Article 7 (Matters Concerning the Installation, Operation, and Refusal of Automatic Collection Devices for Personal Data)
    1. 1.The Company uses cookies that store and frequently retrieve usage information to provide individualized custom services to users.
    2. 2.Cookies are small text files sent by the server (http) used to render the website via the user's computer browser and may be stored on the hard disk of the user's PC computer.
    3. Purpose of the Use of Cookies: They are used to provide optimized information to users by analyzing their visit and usage patterns, popular search terms, and secure access status for each service and website visited by the user.
    4. Acceptance, Operation, and Refusal of Cookies: Users may refuse to store cookies by setting relevant options in the Tools > Internet Options > Privacy menu at the top of their web browser. However, if you refuse to store cookies, you may experience difficulties in using some services provided by the Company.
  • Article 8 (Installation and Operation of Image Data Processing Devices)

    The Company installs and operates image data processing devices as follows:

    1. 1. Purpose of Installing Image Data Processing Devices
    1. Ensuring facility safety and fire prevention
    2. Ensuring customer safety, protecting the workplace, and preventing crimes such as theft
    3. Preventing unauthorized intrusion by non-authorized personnel within the workplace
    1. 2. Number of Installations, Installation Locations, and Imaging Scope
    2. In accordance with relevant laws and regulations, the Company installs and operates image data processing devices after reviewing their suitability in the following locations.
    3. Main entrances where personnel and vehicles enter and exit the premises, lobbies, ground/underground parking lots, and other areas and zones where public safety and the protection of trade secrets require security measures
    1. 3. Responsible Departments and Managers
    2. Category Location Purpose Manager Remarks
      Responsible Entity Contact Info.
      Headquarters Gyedong HQ Crime prevention, security Security Management Center 02-746-3116  
      R&D Center Mabuk R&D Center R&D Support Team 02-746-0248  
      Site Nationwide on-site offices ※ Site Manager
      (see onsite bulletin board for contact details)
       
    1. 4. Recording Time, Retention Period, Storage Location, and Processing Method of Image Data
    2. Recording Time: continuous recording 24 hours a day
    3. Retention Period: at least 30 days from the date of recording
    4. Storage Location and Processing Method: stored and processed in the control room for image data processing devices
    1. 5. Methods and Locations for Viewing Image Data
    2. 1) After contacting the image data manager in advance, viewing the image data is possible at a designated location.
  • Article 9 (Chief Privacy Officer)
    1. 1. The Company has appointed the following Chief Privacy Officer and Privacy Manager to oversee and take responsibility for personal data processing tasks, handle customer complaints, and provide remedies related to personal data processing.
    2. Chief Privacy Officer
    1. Name: Kim Hyun-Min
    2. Title: CPO (Chief Privacy Officer)
    3. Contact: 1577-7755, privacy@hdec.co.kr
    1. Privacy Manager
    1. Organization: Public Relations Group
    2. Name: Lee Young Joo
    3. Contact: 1577-7755, zoo1975@hdec.co.kr
    1. 2. Customers and data subjects can request any matters related to personal data protection, such as inquiries, complaint handling, damage relief, and requests for access to personal data, arising from the use of the Company’s services (or business). The Company shall respond and handle inquiries from customers and data subjects without delay.
    2. However, emails sent for purposes other than inquiries, complaints, or issues related to personal data protection may not receive a response or be processed. Additionally, unsolicited commercial emails sent without the consent of the responsible officer may be reported to relevant authorities and handled in accordance with Articles 50 to 50-8 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
  • Article 10 (Request for Access to Personal Data)

    The Company operates a department responsible for promptly processing data subjects' requests for access to, modification, deletion, or suspension of processing of personal data.

    1. Department for Receiving and Processing Requests for Access to Personal Data
    1. Department: Public Relations Group
    2. Manager: Lee Young Joo
    3. Contact: 1577-7755, zoo1975@hdec.co.kr
    4. Working Hours: Weekdays 09:00-17:00
    5. Closed: Saturdays, Sundays, and public holidays
  • Article 11 (Remedies for Infringement of Rights)

    Data subjects may file for dispute resolution or consultation with the Personal Information Infringement Report Center of the Korea Internet & Security Agency, the Personal Information Dispute Mediation Committee, etc., to request resolution of personal data infringement. For other reports and consultations regarding personal data infringement, please contact the institutions below.

    1. 1. Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
    1. Scope of Work: Reporting personal data infringement, requesting consultation
    2. Website: privacy.kisa.or.kr
    3. Phone: 118 (no area code required)
    4. Address: Personal Information Infringement Center, 3rd Floor, 9 Jinheung-gil (301-2 Bitgaram-dong), Naju-si, Jeollanam-do (58324)
    1. 2. Personal Information Dispute Mediation Committee
    1. Scope of Work: Applying for personal data dispute mediation, applying for collective dispute mediation (civil resolution)
    2. Website: www.kopico.go.kr
    3. Phone: 1833-6972 (no area code required)
    4. Address: 4th Floor, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul (03171)
    1. 3. Supreme Prosecutors’ Office: 1301 (no area code required) www.spo.go.kr
    2. 4. National Police Agency Cyber Terrorism Response Center: 1566-0112
  • Article 12 (Revisions to the Privacy Policy)

    If there are any additions, deletions, or modifications to the content of the current Privacy Policy, notification will be provided through the top banner on the website at least 7 days prior to the revision.

    1. Date of Announcement of the Privacy Policy: September 22, 2025
    2. Effective Date of the Privacy Policy: September 29, 2025