Hyundai E&C Co., Ltd. (hereinafter the “Company”) processes and manages personal data safely and in compliance with the provisions of the Personal Information Protection Act and related laws and regulations to safeguard the freedom and rights of data subjects. In accordance with Article 30 of the Personal Information Protection Act, the Company develops and discloses the following privacy policy to inform data subjects about the procedures and standards for processing and protecting personal data and to ensure the prompt and effective handling of any related grievances.
Personal Data Collected
① Online (website, mobile), consultation board, e-mailPurpose of Personal Data Processing
① Customer inquiries: personal identification and authentication, prevention of fraudulent use by problematic customers, record-keeping for dispute settlement, handling of complaints including grievances, etc.Outsourcing of Personal Data Processing
The Company outsources part of its personal data processing to outside entity and manages and supervises the compliance of the outsourced company with personal data protection laws and regulations, including restricting the outsourced company from processing personal data for purposes other than those for which it was outsourced, applying technical and administrative protection measures, and restricting sub-outsourcing.Provision of Personal Data to Third Parties
In principle, the Company processes the user's personal data within the scope specified in Article 1 (Purpose of Processing Personal Data) and provides personal data to third parties only with consent of the data subject or in accordance with special provisions of the law.Exercise of Rights
The Company guarantees the rights and obligations of data subjects in the processing of personal data. Users may view or modify their personal data, withdraw their consent to its collection, use and provision, or request to cancel their subscription. For more information, please see the Privacy Policy below.Handling of Grievances
For inquiries, complaints, suggestions, or other matters related to personal information protection, please contact the responsible department and it will review your message and provide a response. Please refer to the Privacy Policy below for the relevant departments and their contact information.The Company processes personal data for the following purposes. The personal data processed shall not be used for purposes other than the following, and in case of a change of the purpose of use, necessary measures such as obtaining a separate consent shall be implemented in accordance with Article 18 (Restriction on Use of Personal Data for Purposes Other Than Those Originally Intended and on Provision to Third Parties) of the Personal Information Protection Act.
| Category | Purpose | Items |
|---|---|---|
| Customer Inquiries | Personal identification and authentication, prevention of fraudulent use by customers, record-keeping for dispute resolution, handling civil complaints, delivery of notifications, verification of intent to delete written posts | Name, phone number, email, inquiry details |
| Newsletter | Newsletter subscription and cancellation, sending newsletters to subscribers | Name, email, affiliation (category) |
| Category | Processing and Retention Period | Destruction Method |
|---|---|---|
| Customer Inquiries | Destroyed 3 years after the date of inquiry receipt | Automatic system batch file deletion |
| Newsletter | Automatic system batch file deletion | Destroyed using a technical method that makes the records unrecoverable |
The Company, in principle, processes the personal data of data subjects within the scope specified in Article 1 (Purpose of Processing Personal Data). The Company only provides personal data to third parties in cases that fall under Articles 17 and 18 of the Personal Information Protection Act, such as with the consent of the data subject or under special legal provisions. Except in these cases, the Company does not provide the personal data of data subjects to third parties.
| Outsourced Entity | Outsourced Operation | Items of Personal Information Provided | Retention and Usage Period |
|---|---|---|---|
| Hyundai AutoEver | Server/system management | Personal data specified in Article 6 | Pursuant to the retention period for each item specified in Article 2 |
| Hankook Corporation Co., Ltd. | To respond to customer inquiries | Name, contact information, e-mail, inquiry contents and attachments | 3 Years |
The Company implements the following administrative, technical, and physical measures necessary to ensure the security of personal data, in accordance with Article 29 of the Personal Information Protection Act, to prevent the loss, theft, leakage, alteration, or damage of personal data. However, the Company takes no responsibility for any issues arising from the negligence of customers or data subjects, or from problems on the internet.
The Company installs and operates image data processing devices as follows:
| Category | Location | Purpose | Manager | Remarks | |
|---|---|---|---|---|---|
| Responsible Entity | Contact Info. | ||||
| Headquarters | Gyedong HQ | Crime prevention, security | Security Management Center | 02-746-3116 | |
| R&D Center | Mabuk R&D Center | R&D Support Team | 02-746-0248 | ||
| Site | Nationwide on-site offices | ※ Site Manager (see onsite bulletin board for contact details) |
|||
The Company operates a department responsible for promptly processing data subjects' requests for access to, modification, deletion, or suspension of processing of personal data.
Data subjects may file for dispute resolution or consultation with the Personal Information Infringement Report Center of the Korea Internet & Security Agency, the Personal Information Dispute Mediation Committee, etc., to request resolution of personal data infringement. For other reports and consultations regarding personal data infringement, please contact the institutions below.
If there are any additions, deletions, or modifications to the content of the current Privacy Policy, notification will be provided through the top banner on the website at least 7 days prior to the revision.